Reputation Management

Google Review — Our Reputation Management System

For local businesses, your Google reviews are your reputation — and your reputation is your revenue. We call our reputation management system Google Review, and it runs in three simple stages.

The Google Review 3-stage system: Set Up, Recover Past Reviews, Make Reviews Automatic

Stage 1 — Set Up

We optimize your Google Business Profile and connect the review system to the way your business already works, so review requests go out the moment a job is complete.

Stage 2 — Recover Past Reviews

We reach back to customers from the past 30 days — the happy customers who simply were never asked — and invite them to share their experience on Google.

Stage 3 — Make Reviews Automatic

From then on, every completed job gets a follow-up. Every customer. Every time. Happy customers are guided straight to a Google review. Unhappy feedback comes to management privately first, with a chance to make it right before it ever becomes public.

More reviews. Stronger reputation. More customers. And like everything at CRV, it runs on AI + Human Partnership: the system sends and tracks, and a human reviews the reports and handles the moments that need a person.

Or reach us directly: michael@crvservice.com · (240) 609-0568